SoftBank Robotics documentation What's new in NAOqi 2.8?

Turning Pepper off

To turn your robot off:

Step Action
Put a hand on its shoulder or its back, in order to keep it in position.

Press and hold the Chest Button for 3 seconds, until the robot says “GNUK GNUK”.

The shutdown process is completed when all the LEDs are off.

For further details, see: Understanding the shutdown process.

Chest Button - Pepper


Emergency turn off


Forced switch off is not recommended in normal use.

To turn Pepper off in an emergency mode:

Step Action
Make sure Pepper is in a safe position, or he may fall.

Press and hold the Chest Button for 8 seconds.


  • the Chest Button becomes Green,
  • The robot says “GNUK GNUK”,
  • The shoulder and ear LEDs fade quickly.